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Tenant Fees

Tenant Fee Information Schedule
New assured shorthold tenancies (asts) signed on or after 1st june 2019

(Fees apply to Property let in both England and Wales unless otherwise stated below)

One week’s rent. This is to reserve a property. Please note: this will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.
£20.00 (Inc. VAT) per letter, telephone call or email plus interest at 3% above the Bank of England Base Rate from the Due Date until paid on any outstanding sums in order to cover the agent’s costs associated with chasing unpaid rent.
£600.00 (Inc. VAT) This is to reserve a property and is a non-refundable referencing fee, set up fee and contribution to the tenancy agreement. A full security deposit will also be required (Company tenant is defined where the tenant will be PLC, Ltd or LLP)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there may be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).
£50 (Inc. VAT) per agreed variation. To cover the costs associated with taking landlords instructions as well as the preparation and execution of new legal documents.
£50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlords instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Should the tenant wish to leave their contract early, they shall be liable for the landlords costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. This cost is £300+VAT. Please click here for details of landlord fees.

Connect UK Nationwide Limited trading as Connect UK Management, Registered Office: Richmond House, 105 High Street, Crawley, West Sussex, RH10 DD. Registered in England Number 08336643.

What our clients say about us

Connect UK have managed my properties for a number of years now and I am delighted with their service. The are very experienced and efficient . Highly recommended to all Landlords who want to rent their properties .
by Patrick
As a rental agent they are great, and i would recommend them. They have looked after my property for 5 years and i have had no problems with their service.
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Efficient & professional in all aspects from the initial viewing, through completion of the contract, to a few questions before occupancy.
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